Welcome to our interview series showcasing the perspectives of OCTÉ Lift professionals.
Today, we are pleased to share a conversation with Manuel Rodrigues, our Client Manager dedicated to supporting your elevator modernization projects. He reveals his extensive experience in the elevator industry and his role within OCTÉ Lift.
CAN YOU INTRODUCE YOURSELF ?
My name is Manuel Rodrigues, and after completing initial training in electrotechnics, I have accumulated 30 years of experience in the elevator industry. My career began in the field, where I learned to understand the composition of elevators by participating in their construction. Although my training initially prepared me for technical roles such as maintenance, I started on construction sites, which allowed me to gain practical insights into the trade.
Over time, I sought to grow and joined the estimation department. My role was to evaluate project feasibility and costs, which I then passed on to the sales representatives managing the projects. This hybrid position allowed me to combine fieldwork with office tasks while developing my communication skills with suppliers. This experience was highly enriching from a professional standpoint.
After three years, feeling I had fully explored this role, I decided to delve into another part of the industry by joining a control bureau. My responsibilities included verifying the compliance and safety of elevator doors for elevator companies. This role was a turning point, as it allowed me to develop strong client relationship skills.
I then continued my progression by taking on a commercial role in selling elevator modernization solutions, followed by a position as an agency manager focused on interior cabin renovations. These varied experiences have provided me with a comprehensive view and in-depth knowledge of many aspects of this ever-evolving industry.
Four months ago, I joined the OCTÉ Lift team, where I enjoy contributing my expertise to the company and its clients. This is an exciting new chapter in my career, and I am pleased to support the ambitious projects driven by OCTÉ.
WHAT DOES YOUR ROLE AT OCTÉ LIFT ENTAIL ?
As a Client Manager, my role is to listen to clients, analyze their needs, and identify the most tailored solutions, whether for elevator modernization or maintenance. This hybrid position, shared between fieldwork and office tasks, enables me to optimize each project by working closely with technical and commercial teams.
One of my personal goals is to enhance OCTÉ Lift’s added value by fostering closer relationships with clients. What I appreciate most? The diversity of tasks that combine analysis, design, and implementation, all with a client-focused service approach.
CAN YOU DESCRIBE LIFE AT OCTÉ LIFT ?
OCTÉ Lift provides a pleasant and well-located work environment. Based at our office in Hauts-de-Seine, I am naturally close to my Parisian clients. I also appreciate the team spirit and the availability of my colleagues, which foster mutual support in managing projects.
The warm welcome and thoughtful integration I received have strengthened my connection to the company. Among the standout moments, I fondly recall the annual barbecue a convivial event that perfectly reflects OCTÉ Lift’s values of collaboration and connection.
WHAT IS YOUR VISION FOR THE ELEVATOR INDUSTRY ?
Elevators are more than just a means of transport; they are an essential service that must constantly adapt to user needs. I see significant potential for growth in user interactivity and the digitalization of services a field in which OCTÉ Lift is already making progress.
With a team of skilled engineers and customized solutions, OCTÉ Lift is well-positioned to anticipate new demands in the sector, particularly in modernization.
WHAT MESSAGE WOULD YOU LIKE TO SHARE ABOUT OCTÉ LIFT AND ITS SERVICES ?
OCTÉ Lift stands out for the quality of its services and its commitment to key values such as environmental respect, careful attention to clients’ economic needs, and its certifications in the elevator sector.
I would like to highlight OCTÉ Lift’s bespoke approach, which, combined with strong ecological awareness, enables the company to deliver innovative and sustainable solutions. By leveraging diverse expertise in sheet metal work and elevator components, whether mechanical or electrical, OCTÉ Lift continues to build its reputation for reliability and excellence.
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